Website changes make Stafford utility payments easier
More Stafford residents are paying utility bills online, thanks to changes made recently to the MyStafford payment portal.
Treasurer Laura Rudy updated the Board of Supervisors on Tuesday about the enhancements to the site that was launched in mid-August. It can be accessed through the “Online Payments” tab on Stafford’s website: staffordcounty va.gov.
The first phase allows customers to set up an account, add utilities account numbers, review past bills, make payments and sign up for e-billing. Users can also change their address and phone number, and end service. The next phase will include bills for real estate, personal property and dog licensing fees.
Customers can make their payments via credit card, or by e-check, which doesn’t charge a service fee.
From September to October, there was a spike in the number of online payments that were made. Rudy told the board that 4,000 users have registered, and 1,500 have signed up for e-notification.
“We wanted to offer some additional services,” Rudy said.