CAROLINE CROSSROADS Free Lance-Star reporter Robyn Sidersky covers Caroline County government and schools. You can reach her at 540/374-5413 or You can follow coverage on Facebook or Twitter as well.
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Policy change at Department of Social Services

The following notice was posted on the Caroline County website regarding a policy change in the county’s Department of Social Services.


Beginning April 7, 2014 Caroline Social Services

customers will be seen on an appointment only basis. We

regret any inconvenience this may cause but feel this will

better enable us to complete applications and reviews

more promptly.

If you wish to apply for TANF, SNAP, Medicaid, Fuel or

Childcare Assistance you may do so online at You can also complete

an application at the agency or mail an application to the

agency. You will be given an appointment for an

interview if required for the program you are applying for.

Your interview will be done by telephone. For Medicaid

you can also apply by telephone by calling the COV call

center at 1-855-242-8282.

If you need to drop off paperwork you can do so during

our normal business hours.

Our staff is available by telephone from 8:30 am – 12

noon on Mondays, Tuesdays, Thursdays, and Fridays. If

you do not reach your worker during these times you will

receive a return phone call within 2 business days.

Thank you for your patience during this transition.