Lindley Estes is a business writer for The Free Lance-Star and Fredericksburg.com. This blog is on Fredericksburg-area business. Send an e-mail to Lindley Estes.
RAF concierge, Rebecca Kuske.
Concierge services aren’t just for hotels.
Radiologic Associates of Fredericksburg (RAF), the largest provider of medical imaging services in the Fredericksburg, has launched such a service for physicians who refer patients.
The service makes it easier for referring physicians to track studies and locate the best subspecialist to discuss specific studies and results.
The practice’s radiologists and vascular surgeons provide services to Mary Washington Hospital , Stafford Hospital , Medical Imaging of Fredericksburg, Imaging Center for Women, Medical Imaging at Lee’s Hill, Medical Imaging of North Stafford, and Virginia Interventional & Vascular Associates.
The concierge can expedite communication between referring physicians and the ideal subspecialized radiologists to coordinate the most beneficial imaging study, review findings and discuss the status of a patient’s medical imaging procedure.
“Because of this mobility, and clinical hours of coverage, referring physicians have told us that it is difficult to find the best radiology subspecialist to answer their questions,” RAF CEO Ed Swager explained. “A RAF physician committee identified the need for a concierge service that would provide a consistent pathway to reach our radiologists”
He added that this service is not intended to replace current methods physicians may now use to communicate with RAF.
Physicians who refer patients to these facilities can contact the RAF concierge from 8:30 a.m. to 5 p.m., Monday through Friday, at 855-RAF-LINE (855-723-5463
) or by emailing firstname.lastname@example.org