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Medical imaging provider adds concierge service

Concierge services aren’t just for hotels.

Radiologic Associates of Fredericksburg (RAF), the largest provider of medical imaging services in the Fredericksburg area, has launched a concierge service for physicians to refer patients.

The service makes it easier for referring physicians to track studies and locate the best subspecialist to discuss specific studies and results.

The practice’s radiologists and vascular surgeons provide services to Mary Washington Hospital, Stafford Hospital, Medical Imaging of Fredericksburg, Imaging Center for Women, Medical Imaging at Lee’s Hill, Medical Imaging of North Stafford, and Virginia Interventional & Vascular Associates.

The concierge can expedite communication between referring physicians and the ideal subspecialized radiologists to coordinate the most beneficial imaging study, review findings and discuss the status of a patient’s medical imaging procedure.

“Because of this mobility, and clinical hours of coverage, referring physicians have told us that it is difficult to find the best radiology subspecialist to answer their questions,” Radiologic Associates CEO Ed Swager explained. “A RAF physician committee identifies the need for a concierge service that would provide a consistent pathway to reach our radiologists.”

He added that this service is not intended to replace current methods physicians may now use to communicate with Radiologic Associates.

Physicians who refer patients to these facilities can contact the concierge from 8:30 a.m. to 5 p.m., Monday through Friday, at 855/RAF-LINE (855/723-5463) or by emailing concierge@rafad min.com.

Lindley Estes: 540/735-1976

lestes@freelancestar.com

 

Permalink: http://news.fredericksburg.com/business/2014/07/15/medical-imaging-provider-adds-concierge-service/